Managed Security Services
Managed Security Services
Day-to-day operation of your security stack against agreed SLAs.
Every engagement includes manual validation, a two audience report and free re-testing.
Get a scoped quote+91 96682 00222What this actually is
Security tooling does not run itself. Agents fall off, rules drift, certificates expire, and a platform that was well configured on day one quietly degrades over eighteen months.
We take day-to-day operation of your security stack against agreed service levels. Not just watching the alerts, but keeping the controls healthy so the alerts are worth watching.
Most clients come to us because they have good technology and nobody with time to run it properly.
What we go after
- Day-to-day operation of your existing security platforms
- Agent and sensor health monitoring
- Policy and rule maintenance as the estate changes
- Patch and vulnerability management workflow
- Certificate and key lifecycle management
- Change management input for security impact
- Monthly service reporting against agreed levels
How we run it
- 01
Onboard
Log sources, agents and integrations connected, with a baseline of what normal looks like for you.
- 02
Tune
Detection rules written for your environment. We would rather spend two weeks tuning than send you noise for a year.
- 03
Monitor
Round the clock triage with severity-based response times, including nights and weekends.
- 04
Respond
Playbook-driven containment with approval gates on anything that touches production.
- 05
Report and improve
Monthly reporting your board understands, and detection coverage that grows every quarter.
What you receive
- Documented service levels with monthly reporting
- Control health dashboard
- Vulnerability remediation tracking
- Quarterly service review
Who needs this
Organisations with security technology and without the headcount to run it well.
How long it takes
Two to six weeks to transition, then ongoing.
Standards this satisfies
- ISO 27001
- ITIL
- RBI
- SEBI CSCRF
Why it matters
Detection is not a product you buy, it is a capability you operate. Most organisations that have bought the tooling still do not have the capability, because coverage thins overnight and at weekends, which is precisely when intrusions begin.
Dwell time is the single largest driver of what a breach costs. Everything managed defence does is aimed at that one number: seeing it sooner, understanding it faster, and containing it before it becomes a recovery exercise.
Choose how you want this delivered
Most of the price difference between quotes comes down to this one choice, and it is rarely explained. Pick one to see what it covers, what it suits and what it costs you.
We take monitoring, triage, investigation and first response, around the clock, with a named service lead who knows your environment. Escalation reaches a person with context rather than a queue, which is the difference that matters at three in the morning.
Choose this when
- No internal security operations capability
- Regulatory expectation of continuous monitoring
- You want one accountable party for detection and response
Effort and cost
Monthly, scaled by estate size and log volume. Predictable, which is usually the point.
Scope it yourself, before you call anyone
Answer a few questions and you get an indicative number, the working behind it and what your answers tell us. It runs in your browser, so nothing you type reaches us.
Roughly how many personal records do you hold?
What we look for, and keep finding
These are the classes of problem this work exists to surface. Not every engagement finds all of them, but these are the ones that turn up often enough to be worth naming.
Coverage gaps in telemetry
Systems producing no logs, or logs going nowhere. You cannot detect what you cannot see, and the gaps are almost never in the systems people expect.
Alerts nobody acts on
High volume, low value alerting that trains analysts to dismiss. We tune for what is actionable rather than for what is easy to generate.
Detection that has never been validated
Rules written against a threat model and never tested against the actual technique. We validate detections by performing the action and confirming it fires.
Handover and out of hours weakness
Most incidents begin outside working hours. Coverage that degrades at night or across a shift change is where dwell time comes from.
No path from alert to containment
Detection without the authority or the runbook to act. Knowing sooner is worth little if the response still waits for a meeting.
Who runs your engagement
A named service lead and a real team behind them
You get a named lead who knows your environment, backed by an analyst team running around the clock. Escalation reaches a person who has context rather than a queue, which is the difference that matters at three in the morning.
Questions we get asked
Do you replace our internal team?
Usually we take the operational load so your team can do the work that needs internal context. Very few clients want to outsource security judgement, and we would not recommend it.
Often scoped alongside
- SOC as a Service24x7 monitoring, triage and response, powered by our AI SOC 360 platform.Read more
- Managed SIEMUse-case engineering, tuning and continuous detection improvement.Read more
- Red Teaming & Attack SimulationGoal-oriented adversary emulation that tests people, process and technology together.Read more
- Cyber Forensics & Incident ResponseContainment, evidence preservation, forensic analysis and recovery support.Read more
Ready to scope your managed security services?
Thirty minutes with a senior engineer, and you leave with a written scope and indicative effort.