Managed Security Services
Mobile Device Management
Enrolment, policy and compliance across laptops, phones and rugged fleets, run by us rather than left to you.
Every engagement includes manual validation, a two audience report and free re-testing.
Get a scoped quote+91 96682 00222What this actually is
Device management is one of those programmes that fails quietly. The platform gets bought, a policy gets written, sixty percent of the fleet gets enrolled, and then it stops. The remaining forty percent are the devices doing the interesting work, and nobody revisits it.
We run it as a service instead. Enrolment through to enforcement, with the compliance posture of each device actually feeding your access decisions rather than sitting in a dashboard nobody opens.
We work across the platforms we resell and support, including Scalefusion, 42Gears SureMDM and JumpCloud, so the recommendation is based on what fits your fleet rather than on what we happen to sell.
What we go after
- Platform selection against your actual fleet, including rugged and shared devices
- Zero touch enrolment for Android, iOS, Windows and macOS
- Policy baselines by role, rather than one policy for everybody
- Application allowlisting and managed distribution
- Kiosk and single purpose lockdown for shared or field devices
- Device compliance posture feeding conditional access
- Remote wipe, lock and loss response, tested rather than assumed
- BYOD separation so personal data stays out of scope
- Certificate and credential distribution
- Reporting for audits that ask about endpoint control
How we run it
- 01
Onboard
Log sources, agents and integrations connected, with a baseline of what normal looks like for you.
- 02
Tune
Detection rules written for your environment. We would rather spend two weeks tuning than send you noise for a year.
- 03
Monitor
Round the clock triage with severity-based response times, including nights and weekends.
- 04
Respond
Playbook-driven containment with approval gates on anything that touches production.
- 05
Report and improve
Monthly reporting your board understands, and detection coverage that grows every quarter.
What you receive
- Platform recommendation with the reasoning written down
- Enrolment runbook per operating system
- Policy baseline set, documented per role
- Conditional access integration design
- Loss and wipe procedure, with a tested walkthrough
- Monthly compliance reporting against the fleet
Who needs this
Organisations with field staff, shared devices, BYOD, or an auditor who has started asking how endpoints are controlled.
How long it takes
Two to four weeks to design and pilot. Full fleet rollout depends on how distributed your people are.
Standards this satisfies
- ISO 27001
- CERT-In Directions
- DPDP Act 2023
- PCI DSS
- NIST CSF
Why it matters
Detection is not a product you buy, it is a capability you operate. Most organisations that have bought the tooling still do not have the capability, because coverage thins overnight and at weekends, which is precisely when intrusions begin.
Dwell time is the single largest driver of what a breach costs. Everything managed defence does is aimed at that one number: seeing it sooner, understanding it faster, and containing it before it becomes a recovery exercise.
Choose how you want this delivered
Most of the price difference between quotes comes down to this one choice, and it is rarely explained. Pick one to see what it covers, what it suits and what it costs you.
We take monitoring, triage, investigation and first response, around the clock, with a named service lead who knows your environment. Escalation reaches a person with context rather than a queue, which is the difference that matters at three in the morning.
Choose this when
- No internal security operations capability
- Regulatory expectation of continuous monitoring
- You want one accountable party for detection and response
Effort and cost
Monthly, scaled by estate size and log volume. Predictable, which is usually the point.
Scope it yourself, before you call anyone
Answer a few questions and you get an indicative number, the working behind it and what your answers tell us. It runs in your browser, so nothing you type reaches us.
Roughly how many personal records do you hold?
What we look for, and keep finding
These are the classes of problem this work exists to surface. Not every engagement finds all of them, but these are the ones that turn up often enough to be worth naming.
Devices outside management
The enrolled percentage is never the whole fleet. Contractor laptops, shared devices and the phones of people who quietly declined are where the exposure concentrates.
Policy that is not enforced
A baseline defined in the console and not applied, or applied and then overridden locally. We check the device rather than the dashboard.
Leaver devices still active
Access removed in the directory while the device retains cached credentials, certificates and local data. Shared and rugged devices are worst, because they belong to no one.
Compliance posture not used
Device health measured but never fed into access decisions, so a non-compliant device reaches the same resources as a healthy one.
Personal and work data mixed
BYOD without container separation, which creates both a privacy problem for staff and a scope problem for you when a wipe becomes necessary.
Who runs your engagement
A named service lead and a real team behind them
You get a named lead who knows your environment, backed by an analyst team running around the clock. Escalation reaches a person who has context rather than a queue, which is the difference that matters at three in the morning.
Questions we get asked
Will this let us read staff personal data on their own phones?
No, and it should not. On BYOD we deploy work profile separation, so the organisation manages the work container and has no visibility of personal apps, photos or messages. That boundary is worth being explicit about with staff, because the fear of surveillance is the main reason enrolment stalls.
Which platform is best?
It depends on your fleet. Scalefusion and SureMDM are strong on rugged and kiosk devices, which matters for field operations. JumpCloud makes sense where you want directory and device management together. If you are a Microsoft estate already, Intune may be the right answer and we will tell you so even though it is not ours.
What happens when someone leaves?
Work container wiped, certificates revoked, access removed, with evidence of each step. The part organisations usually miss is the shared and rugged devices, which do not belong to a person and therefore never appear in the leaver process at all.
Can this help with DPDP or CERT-In?
It contributes rather than delivers. Device control and remote wipe support the security obligation under DPDP, and device logs contribute to CERT-In retention. It is a control within a compliance programme, not a substitute for one.
Often scoped alongside
- SOC as a Service24x7 monitoring, triage and response, powered by our AI SOC 360 platform.Read more
- Managed Security ServicesDay-to-day operation of your security stack against agreed SLAs.Read more
- Managed SIEMUse-case engineering, tuning and continuous detection improvement.Read more
- Red Teaming & Attack SimulationGoal-oriented adversary emulation that tests people, process and technology together.Read more
Ready to scope your mobile device management?
Thirty minutes with a senior engineer, and you leave with a written scope and indicative effort.